Leaders of the Future: Disrupt or be disrupted 26.03.20

Stationers’ Hall, London | Registration – 9.30 | Conference start – 10.00 | Conference close – 16.00





The Leaders of the Future Conference 2020 Disrupt or be Disrupted will explore changes in the OP sector and the wider environment. Speed of technology, sustainability and the circular economy and innovation will be discussed and debated. Delegates will learn what they and their companies need to do to adopt, adapt and create in order to survive. Attendees will leave with practical takeaways of how to embrace change personally, in their teams and throughout their businesses.


2020 Speakers


Mark Shayler, Founder, This is Ape & Founding Partner, The Do Lecturers

Mark helps big companies think like small ones and small companies think like big ones. He works on innovation of products, services and business models; he works on sustainability and company purpose; and he coaches businesses and individuals. He has saved his clients in excess of £120 million per annum through environmental improvements, has increased sales of products by 8000% by introducing circular economy business models and trained over 2000 people in sustainability.  He has worked for Nike, Coca-Cola, Seedlip, Unilever, Hotpoint, Samsung, John Lewis, Fenwick, Teapigs, Bacardi, Diageo, Mars, Thorntons, 3M, Amazon, Panasonic and hundreds of funky little businesses like Propercorn, Teapigs, Hiut Denim, and Ugly Drinks. He was a lead for the RSA Great Recovery programme of Circular Economy and was once the Head of Environment for ASDA. He is a Founding Partner of the Do Lectures and author of the book Do Disrupt. His new book Do Present is due out in 2020.

Nicky Pattinson

Maybe Nicky Pattinson isn’t quite what you’d expect. Known for her humour and unusual understanding of what makes humans connect with others – and what makes some of us invisible to most no matter how hard we try. She learned her unusual craft running one of the country’s most successful market trading businesses.(The kind of market that sell eggs and fabric that is. Not the city of London). After an eventful life she now modifies the magic that kept the crowds stood in the queue and applies the advanced connection and expression concepts to some of the country’s most known and even corporate organisations.

What she does is so powerful, it’s really not unusual for some to double retail takings overnight, treble add on sales and get professionals and lawyers into offices they never thought they’d get to sit in! This is a must for everyone in any kind of business who wants to as she says…BE SOMEONE. Don’t miss it.


Steve Horne, Chief Executive Officer, SPOT Group

Steve Horne joined the Spicers-OfficeTeam (SPOT) Group in March of 2019, from Euro Car Parts Group Limited where he was Chief Operating Officer, and he has previously held senior roles in Unipart Automotive and Wickes Building Supplies. Steve brings extensive experience in sales, successfully growing businesses organically, through M&A and by new channel development. He is also very experienced in supply chain and business transformation.  Steve most definitely brings to the table years of experience and has a keen desire to always add value and deliver growth.

Tom Dickinson, Sales Director, OSI Ltd

Welcome to my Toms Talk! Sadly I lost my best friend & brother in October 2015 to suicide. Two years on I had my own battle with depression & suicidal thoughts but I came through the other side. Now I’m delivering my talks explaining how I got through it, social media effects on mental health, ways of fixing your mental health & how I got to where I am today. Join me on my mission to help improve mental health awareness! A percentage of my fee will be donated to @liamjoneslegacy


Kim Thurgood-Brown, Senior Business Development Manager, Exertis Supplies

Kim currently heads-up the Business Development of Exertis Supplies, but certainly stands out when it comes to diversity and variety (and therefore experience) within the OP sector.  Starting her OP career some 34 years ago as an Export Assistant for the London based wholesaler Brady & Hunt.  Kim continued her journey in various senior management positions in marketing, sales, general & operational management and business development, helping many companies accept, embrace and strategically adapt to the changing marketplace.

Kim’s experience has also taught her that it’s the people in a business that make it a success (or failure) and therefore co-founded and now runs a Corporate Wellbeing & Development Agency that works directly with major corporate clients such as Autotrader, Motability & Grosvenor Estates.


Nikki Todd, Sales and Customer Experience Director, VOW Wholesale

Nikki has industry experience of 30 years where it all began with ISA Trading Ltd in a telesales role. She is proud to be responsible for leading the wholesale sales channel and the customer experience team for VOW Wholesale. Nikki is passionate about leadership and people development. When Nikki isn’t working you will find her relaxing with a good read at home or socialising with family and friends.


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Steve Hilleard, Chief Executive Officer, Office Products International (OPI)

Steve Hilleard is Chief Executive Officer of Office Products International (OPI), a media organisation dedicated to providing a wide range of information, products and services to the global office supplies sector.

The company’s flagship title OPI, produced ten times per year, is distributed in print and online to industry participants in over 100 countries. Published since 1991, OPI provides monthly analysis of industry trends and news, and daily coverage of the sector’s most influential companies, executives and products.

OPI also publishes Independent Dealer magazine, the leading monthly publication for the US business products industry.


9.30 – 10.00: Registration & Coffee

10.00 – 10.05: Welcome

10.05 – 10.15: Introductions from the LOTF Committee

10.15-11.45: Mark Shayler

11.45 – 12.20: Steve Horne, SPOT Group interviewed by Steve Hilleard, OPI

12.20 – 12. 50: Tom Dickinson: Toms Talk, My Mental Health Journey.

12.50 – 13.50: Lunch

13.50 – 15.00: Nicky Pattinson: BE SOMEONE. Advanced Connection At Work… (and anything you ever WANTED).

15.00 – 15.20: Alison Green, Head of HR Open, MSc, CIPD: How to thrive in a multi-generational workplace.

15.20- 16.00 – Industry Panel: Nikki Todd VOW Wholesale, Kim Thurgood-Brown Exertis (more panellists TBA)

16.00 – Close

16.30- 20.00: An evening with Exertis at the Happenstance, Paternoster Square

Past Speakers

Partners & Sponsors

Contact us

BOSS Federation

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01924 203338